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DELIVERY AND SHIPPING

Varfanny INC is committed to providing reliable and convenient delivery services for home decor products. This Shipping Policy applies to orders placed through our website for delivery within the United States. By placing an order, you acknowledge that you have read and understood this Shipping Policy.

  1. Delivery Scope

We primarily provide delivery services to customers within the United States. The specific areas eligible for delivery are determined by the address verification results displayed at checkout. Delivery may not be available for certain remote areas or specific types of addresses, or such locations may require longer transit times.

  1. Order Processing Time

Once payment for an order is successfully processed, it typically takes 1–3 business days to review the order, prepare the items, pack them, and dispatch the shipment. Processing times may be extended during weekends, U.S. federal holidays, promotional events, or in cases where order information requires further verification.

Order processing time is separate from transit time. Once an order has been dispatched, customers can track the delivery progress using the information provided in the shipping notification.

  1. Delivery Time

For orders within the United States, the estimated delivery timeline is as follows:

Order Processing Time: Typically 1–3 business days.

Transit Time: Typically 3–7 business days.

Estimated Total Delivery Time: Typically 4–10 business days.

These timeframes are estimates and are not guaranteed. Actual delivery dates may be affected by factors such as the delivery address, weather conditions, carrier operations, holidays, and other uncontrollable circumstances.

  1. Logistics and Delivery Partners

Varfanny INC may select appropriate third-party logistics and delivery partners based on the destination, package dimensions, weight, and service availability. These partners may include, but are not limited to:

United States Postal Service (USPS)

United Parcel Service (UPS)

FedEx

The specific carrier will be determined at the time of shipment. Once an order has been dispatched, we will provide a tracking number (if available) via an order notification or email. Services and delivery terms provided by third-party carriers are subject to their respective published policies.

  1. Shipping Costs and Related Fees

Applicable shipping costs for your order will be displayed at checkout. If a website offers free shipping or other delivery promotions, the specific terms and conditions will be as stated on the website. Any sales tax or other applicable charges required by law will be processed in accordance with relevant regulations and the information provided at checkout.

  1. Order Tracking

Once an order has been dispatched, customers can monitor the status of their package using the provided tracking number. Please note that there may be delays in tracking updates, particularly during package handovers, transit, or peak delivery periods. If tracking information remains unupdated for an extended period, please contact our customer service team for assistance.

  1. Delivery Address and Responsibility for Receipt

Customers are responsible for providing an accurate and complete delivery address, postal code, and valid contact information when placing an order. Should a delivery fail, be delayed, or result in a return due to an incorrect address, incomplete information, or errors provided by the customer, we will assist in resolving the issue based on the specific circumstances.

If you discover an error in the delivery address, please contact us as soon as possible. Once an order has entered the dispatch process, it may no longer be possible to modify the delivery address.

  1. Delivery Delays, Lost or Damaged Packages

While we make every reasonable effort to ensure timely delivery, factors such as adverse weather, natural disasters, transportation disruptions, carrier delays, or other events beyond our reasonable control may affect delivery schedules.

If your package is marked as delivered but you have not received it, or if items arrive damaged due to transit, please contact us promptly. Please provide your order number, tracking information, and any necessary photographs so that we may verify the situation and assist you. We will provide an appropriate solution based on the specific circumstances, the findings of any carrier investigation, and applicable laws.

  1. Returned Packages and Redelivery

If a package is returned—whether due to an incorrect address, failure to sign for the delivery, or other reasons—we will contact the customer to determine the next steps. Redelivery may incur additional costs; specific arrangements will be determined based on the circumstances and applicable laws.

We typically respond to inquiries within 1–2 business days. Thank you for choosing Varfanny INC; we are committed to providing you with reliable and transparent delivery services.

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Or come visit us at:

301 Howard St. #600
San Francisco, CA 94105